GConferenceGridThe Conference Catalogue · Vol. 2026Folio № 295CA3
Of the Field

Customer Contact Week Nashville 2026

C

ustomer Contact Week Nashville is a three-day conference for customer contact leaders, featuring over 800 attendees and 50+ sessions. The event focuses on real-world strategies, trends, and innovations across topics such as AI adoption, workforce strategies, digital transformation, automation, self-service, customer experience, data and analytics, leadershi…

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0Voices
6Underwriters
0Exhibitors
4On the bill · sessions
6Companies · in total
§II

Underwritten By

The houses behind the program. Tiers as disclosed.
Citizens Bank
CYARA
Humana
OP360
SecureLogix
Shipt
§III

The Programme

Selected from 4 sessions on the bill.
  • 10:00 AM - 11:30 AM CDT / 3:00 PM - 4:30 PM Your local time(1 hour, 30 min)

    CCW Executive Certificate Series | Demystifying CX AI: What Will Really Transform, and What Will That Mean For Your Contact Center?

    From “happy agents equal happy customers,” to “omnichannel engagement,” to “frictionless experiences,” the customer contact community has long embraced adages, trends, and buzz wor…

  • 10:00 AM - 11:30 AM CDT / 3:00 PM - 4:30 PM Your local time(1 hour, 30 min)

    CCWomen Summit | Networking & Storytelling: To Foster Vulnerability, Inspiration, and Peer-to-Peer Learning

    Welcome to the CCWomen Summit. CCWomen is a community created BY women, FOR women and allies. We are thrilled to welcome you to the 2025 CCWomen Summit and this dynamic community …

  • 10:00 AM - 11:30 AM CDT / 3:00 PM - 4:30 PM Your local time(1 hour, 30 min)

    Cutting Through CX Tech Complexity: Executive Insights from the CMP Prism

    The CX technology marketplace is evolving faster than ever—new tools, AI breakthroughs, and shifting vendor strategies make it increasingly difficult to separate signal from noise.…

  • 10:00 AM - 11:30 AM CDT / 3:00 PM - 4:30 PM Your local time(1 hour, 30 min)

    Workshop | Inside a Real Transformation Project: Lessons From the Field and How to Build Effective Partnerships That Achieve Results

    Join Melissa Copeland, Principal and Founder of Blue Orbit Consulting, and Joanne McGowan, VP of Customer Experience at Luminare Health, for a behind-the-scenes look at what succes…

Intermission
Part the Second · For the Buyer

An audience of 6 companies, parsed from the program.

Six companies in attendance.

The numbers below are derived from the speakers, sponsors, and exhibitors on this page — cross-referenced into one ledger. They are the only thing here that 10times.com cannot tell you.

01Fig. 01 — Composition of the House
0All threespeak · spons · exh
6Sponsoringsponsor only
0Exhibitingexhibitor only
0Speakingspeaker only
03Fig. 03 — The Heaviest in the Room
  1. 01Citizens BankSp
  2. 02CYARASp
  3. 03HumanaSp
  4. 04OP360Sp
  5. 05SecureLogixSp
  6. 06ShiptSp
04Fig. 04 — By Tier
unspecified6
100% of 6

Sister convocations

Same brand, other regions